Easy to use. Visual. Customizable. Discover why 95,000+ teams think Pipedrive is the top CRM system.
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With our simple, intuitive, top-rated CRM software there’s no 200-page list of functions or two-day training required. Just log in to the best CRM available, fill up your pipeline and start selling with a top CRM software that makes selling simple.
We’ve also put together guides and resources to help you find the best CRM for you:
Pipedrive is proven to help customers to increase the value of the deals in their pipeline, the number of the deals in their pipeline and still speed up the time it takes to close those deals. In nine months of using Pipedrive (between month three and month 12), Pipedrive users have, on average...
Almost doubled the number of deals in their pipelines
Almost halved the time it takes them to close a deal
Increased the value of the deals they’ve won by 21%
However big or small your organization, having the best sales CRM software is crucial to boosting sales performance. Without one, you’ll waste time and lose opportunities you could be converting into revenue.
There are many CRMs to choose from, so when you ask yourself “what is the best CRM?” it’s important to know what will suit your business’s needs.
You’re aware of how CRMs can help your business, but do you know the questions you should be asking to effectively evaluate and compare CRMs?
When you compare CRMs, one of the most crucial yet easy to overlook things is whether the tool will scale with your business. You may be a startup now, but you’d be surprised how quickly a good CRM has you hitting all your targets. To prevent having to switch tools a year or two down the road, see what kind of features are available across all plans, not just the one you’re interested in now.
Tip: Check out a company’s case studies to see if and how they’ve helped businesses like yours grow.
Compared to CRM alternatives like spreadsheets and pen and paper, most CRM systems can seem complicated. The right one for you, however, will help you get more done in less time. The key is finding one that’s powerful yet intuitive. Tools with all the bells and whistles may seem great at first, but if they take your team months to get the hang of, that’s a lot of lost time and productivity.
Tip: To see how easy users find a tool, read reviews on sites likes Capterra.
If a software error can cost you a big deal then you can’t afford to wait five working days for an email response. Look for a tool that offers live chat or phone support during your business’ operating hours with a solid reputation to boot.
Tip: Look for a CRM that offers 24/7 support to be sure it covers your time zone and weekend shifts.
Every CRM will need some customization to make it fit your business and sales process. Creating things like custom fields and pipelines is standard, but does it let you automate parts of your unique workflow? Look at CRM pricing comparisons to see how much you’ll pay for the customizations you need with different providers
Tip: Browse a CRM’s app marketplace to see if it connects with your other tools.
Sales reports are crucial for improving your results and motivating your team. If you create a lot of reports for your business, look for a CRM that generates reports without manual input. Even better, look for a tool with live dashboards to keep you on track towards goals. When reports are beautiful and easy to make, you might also find yourself using them more.
Tip: Establish a set of essential report metrics you need to track, then look for them in CRMs.
Different CRM systems functions in different ways, but the best CRM software provide major benefits to any organization, regardless which industry they are in.
The best CRMs are easy to use, versatile, intuitive and fully customizable. A top CRM will also grow with you, with new features and functionality available when you need it.
Watch the videos below featuring some of our satisfied customers
Is your business not in one of the industries represented above? Here are just a few more customers that we’ve helped.
Our guides will help you discover what features you need and take you through the necessary steps to adopting a top CRM and implementing a foolproof sales strategy.
Once you’ve found the best CRM for your company’s needs, you still need to persuade key stakeholders around the business to adopt it. Read our guide on how to convince your team to invest in a top CRM solution. Check out the 9 steps you’ll take below.
Identify key CRM features that will help your business
Find out which of your tools the CRM will integrate with
Prepare a cost-benefit analysis
Develop an implementation plan
Rally internal support
Present to your boss
Present to your team
Present to other stakeholders
From your newest sales rep to your CEO, everyone can benefit from Pipedrive. There are features to help finance and billing teams track spend and income, marketing teams measure their impact and recruiters spot resource gaps.
Thanks to Pipedrive’s native features and integrations, you can track leads from their source all the way to when the deal is closed. Marketing team members can follow the leads they’ve acquired through this process and step in with extra, useful information when it would most benefit sales.
You can divide Pipedrive users into specialized teams, providing everyone in your company with a clear view of which deals and activities each user and team is working on. Your salespeople can easily cut through the noise and focus on the tasks that matter most, while other operations can identify tasks and deals that need their attention.
Check out the Teams feature
With Team Goals, you can set up targets for all your Pipedrive users, enabling you not just to track performance towards revenue and sales goals, but the company’s goals as a whole. With Pipedrive’s Insights features, you have quick visibility of everyone’s performance (which is great for leadership and finance).
With Smart Docs, you can centralize the entire documentation process. Smart Docs enables you to send trackable quotes, proposals and contracts from within Pipedrive and get notified when they’re opened by the customer. Users, including your finance and billing teams, will be able to create and share documents and templates in just a few clicks.
Read more about Smart Docs
The best CRM is the one that gives your business the features you need without breaking the bank. It is easy to use and set up, offers great features for sales and other departments, integrates with your other tools, can be customized to fit your needs, is constantly being updated and improved, includes many automation options, has 24/7 support, grows with you and helps you track sales and increase revenue. Pipedrive is a top-rated CRM because it does all that and more!
Highly rated by thousands of customers all over the world
Yes, users can easily upgrade and downgrade between plans. When downgrading, excess funds will remain as credit. Switching between plans can be done at any time in the billing cycle.
Yes. You will receive the same 24/7 support that our paying customers do while in free trial, regardless of which plan you’re in.
Not at all. You will experience the full range of features that are accessible to paying customers within the plan you’re in. You can also switch between any Pipedrive plan while in free trial.
Yes, you can invite as many people as you want to join your Pipedrive trial. Simply click on your profile in the top right corner of your screen and select “Add more users” from the drop-down menu.
Full access. No credit card required.